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Customer Relationship Management Toolkit CRM Features And Associated Capability Model

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The CRM capability model includes CRM features and capabilities associated to features. The capabilities align business and IT systems. Present the topic in a bit more detail with this Customer Relationship Management Toolkit CRM Features And Associated Capability Model. Use it as a tool for discussion and navigation on Contact Management, Lead Management, Sales Automation, Knowledge Management. This template is free to edit as deemed fit for your organization. Therefore download it now.

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