Customer Journey Touchpoint Mapping Dashboard For Tracking Customer Service Team Performance
This slide covers the KPI dashboard for analyzing the performance of client support department. It includes metrics such as first call resolution, unresolved calls, average response rate, the best day to call, average time to solve issues, etc.
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This slide covers the KPI dashboard for analyzing the performance of client support department. It includes metrics such as first call resolution, unresolved calls, average response rate, the best day to call, average time to solve issues, etc. Deliver an outstanding presentation on the topic using this Customer Journey Touchpoint Mapping Dashboard For Tracking Customer Service Team Performance. Dispense information and present a thorough explanation of Call Resolution, Response Time, Issue Solving Time, Avg Daily Issues using the slides given. This template can be altered and personalized to fit your needs. It is also available for immediate download. So grab it now.
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