Customer Journey Touchpoint Mapping Customer Support Team Performance Audit And Review Results
This slide covers the customer care department audit results. It includes performance evaluation criteria such as agent name, accepted call legs, declined legs, missed, outbound calls, leg talk time, avg leg talk time, live chat issues resolved, video calls, etc.
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This slide covers the customer care department audit results. It includes performance evaluation criteria such as agent name, accepted call legs, declined legs, missed, outbound calls, leg talk time, avg leg talk time, live chat issues resolved, video calls, etc. Present the topic in a bit more detail with this Customer Journey Touchpoint Mapping Customer Support Team Performance Audit And Review Results. Use it as a tool for discussion and navigation on Customer Support Team Performance, Audit And Review Results. This template is free to edit as deemed fit for your organization. Therefore download it now.
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This visual representation is stunning and easy to understand. I like how organized it is and informative it is.Â
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