Customer Journey Optimization Plan Complete Deck

Slide 1: This slide introduces Customer Journey Optimization Plan.
Slide 2: This is an Agenda slide. State your agendas here.
Slide 3: This slide contains Table of contents for presentation.
Slide 4: This slide again represents table of contents.
Slide 5: This slide presents statistics showing negative impact of low customer engagement on the organization.
Slide 6: This slide depicts the expected vs. actual effects of the company's current customer interaction process.
Slide 7: This slide again shows the expected vs. actual effects of the company's current customer interaction process.
Slide 8: This slide emphasizes the necessity of an efficient customer engagement strategy for business growth.
Slide 9: The slide continues table of contents.
Slide 10: This slide provides an overview of customer engagement and associated business benefits.
Slide 11: This slide presents important customer experience trends in the market.
Slide 12: This slide presents primary engagement model and the company's strategy for emphasizing engagement.
Slide 13: This slide showcases buyer's persona to help determine the target market.
Slide 14: This slide showcases the strategies to be implemented in each phase to enhance customer engagement.
Slide 15: This slide presents key steps for the successful implementation of consumer engagement strategy.
Slide 16: The slide depicts table of contents further.
Slide 17: This slide outlines the strategic plan for customer engagement and explains the goal of each stage.
Slide 18: The table exhibits table of contents which are discussed further.
Slide 19: This slide provides an overview of the awareness stage and its major goals.
Slide 20: This slide presents key strategies to create and standardize brand voice that help engage customers.
Slide 21: This slide shows three steps that will assist the organization in developing appropriate content subjects.
Slide 22: This slide presents ideal content types to engage customer at the initial stage of buyer journey.
Slide 23: This slide outlines the company's strategy for using content marketing to engage customers.
Slide 24: This slide shows the analysis of survey results on the kind of consumer engagement anticipated.
Slide 25: This slide presents a key comparison of social media engagement tools.
Slide 26: This slide displays various social networks to engage audiences.
Slide 27: The slide depicts another table of contents for presentation.
Slide 28: This slide presents the overview of consideration stage and key associated goals to effectively engage audience.
Slide 29: This slide shows the best practices to boost consideration stage.
Slide 30: This slide showcases multiple tools to help organization track marketing attributions digitally.
Slide 31: This slide presents a multi-wave channel strategy to optimize consideration phase.
Slide 32: The slide highlights title of contents further.
Slide 33: This slide highlights overview of the evaluation stage and the major objectives.
Slide 34: This slide presents an overview of how an organization should provide product information.
Slide 35: This slide shows an overview of how the product information will be presented on the website.
Slide 36: This slide outlines techniques for using customer reviews to increase people's interest in company's good or service.
Slide 37: The slide again shows table of contents.
Slide 38: This slide describes the overview of purchase stage and associated goals to effectively engage audience.
Slide 39: This slide displays the current checkout process as well as significant data on cart abandonment.
Slide 40: This slide presents the best practices to optimize the checkout process.
Slide 41: This slide represents the workflow flow of new checkout procedure.
Slide 42: This slide outlines the essential steps for creating a customer referral program.
Slide 43: This slide displays the types of referral programs that organization can run to engage customers.
Slide 44: The slide exhibits another table of contents which is dicussed further.
Slide 45: This slide presents the overview of purchase stage and key associated goals to effectively engage audience to take decision.
Slide 46: This slide exhibits a strategy for creating gamified loyalty program that encourages customer engagement.
Slide 47: This slide renders key gamification features that improve the effectiveness of loyalty programs.
Slide 48: This slide provides an overview of gamified loyalty initiatives that businesses may implement.
Slide 49: This slide describes a strategy for enhancing the performance of customer service representatives.
Slide 50: This slide presents best practices for helping businesses foster post-purchase interaction.
Slide 51: This slide depicts a customer survey to gauge customer satisfaction levels and identify potential areas for development.
Slide 52: The slide demonstrates table of contents further.
Slide 53: This slide renders a framework model that outlines the customer journey and strategy to effectively engage audience.
Slide 54: The slide also displays title of contents further.
Slide 55: This slide outlines the ways AI helps businesses engage customers and enhance internal operations.
Slide 56: This slide defines and contrasts primary AI tools for improved organizational efficiency, particularly in the customer service area.
Slide 57: This slide presents the key capabilities of advanced robotic process automation and associated customer experience enhancement benefits.
Slide 58: This slide describes a plan for implementing robotic process automation across the firm.
Slide 59: This slide presents a timeline for RPA ( robotic process automation) execution in the company.
Slide 60: The slide showcases title of contents further.
Slide 61: This slide presents the tasks and budget for each phase of strategy implementation.
Slide 62: This slide exhibits the tools that can be utilized by the organization to enhance customer engagement initiatives performance.
Slide 63: The slide depicts table of contents which is to be discussed further.
Slide 64: This slide presents statistics showcasing the positive impact of the effective execution of a high customer engagement plan.
Slide 65: This slide provides a comparative analysis of customer engagement rates before and after the successful implementation.
Slide 66: This slide depicts the projected impact of company's activities and improved customer engagement procedure.
Slide 67: The slide highlights table of contents further.
Slide 68: This slide shows a dashboard highlighting organization's current KPI performance.
Slide 69: This slide showcases a dashboard highlighting the customer engagement through social sites.
Slide 70: This slide presents the performance of various metrics related to customer engagement.
Slide 71: This slide shows all the icons included in the presentation.
Slide 72: This slide is titled as Additional Slides for moving forward.
Slide 73: This is Our Mission slide with related imagery and text.
Slide 74: This is About Us slide to show company specifications etc.
Slide 75: This is Our Team slide with names and designation.
Slide 76: This slide provides Clustered Column chart with two products comparison.
Slide 77: This slide shows Pie Chart with data in percentage.
Slide 78: This slide depicts Venn diagram with text boxes.
Slide 79: This slide shows Post It Notes. Post your important notes here.
Slide 80: This slide shows SWOT describing- Strength, Weakness, Opportunity, and Threat.
Slide 81: This is Our Target slide. State your targets here.
Slide 82: This is a Thank You slide with address, contact numbers and email address.