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Matriz de escalamiento de quejas del proceso de gestión de quejas del cliente PPT

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Características de estas diapositivas de presentación de PowerPoint:

1. Raised Complaint by Client 2. Identify Complaint 3. Grievance Redressal 4. Escalate Complaint 5. Resolved by Higher Authorities 1. Complaint Identification 2. Complaint Registration 3. Complaint Investigation 4. Complaint Resolution 5. Complaint Closure 1. Level 1: Frontline Staff 2. Level 2: Supervisor/Manager 3. Level 3: Complaint Handling Team 4. Level 4: Higher Authorities

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