Customer Churn Analysis Powerpoint Presentation Slides

Slide 1: This slide introduces Customer Churn Analysis. State your Company name and begin.
Slide 2: This slide displays Agenda.
Slide 3: This slide displays Table of Contents.
Slide 4: This slide displays Table of Contents
Slide 5: The following slide highlights multiple issues such as low customer retention rate, low conversion rate etc. that led the company to adopt 360 approach
Slide 6: The following slide highlights the key metrices of customer satisfaction and have measured their performance over years in the table provided
Slide 7: The slide shows the data that the organization has collected from the customer feed back over the year
Slide 8: This slide displays Table of Contents.
Slide 9: In this slide we have provided a table to show organizations customer interaction history via multiple platforms along with its effectiveness and rate of engagement
Slide 10: The following slide provides the breakdown of the Customer Acquisition cost and various variables that contribute to it.
Slide 11: In this slide we have provided multiple channels through which the product flows and reaches the end user .Highlighted is the current channel used by the organization
Slide 12: In this slide we have provided various marketing campaigns that the organization has undertaken in order to increase sales. These campaigns are evaluated on their costs, the leads they have generated and their effectiveness
Slide 13: In this slide we have provided you with multiple factors based on the value that your product provides to the customer , based on each parameter customer feedback can be shown with the help of bar graphs
Slide 14: This slide displays Key Takeaways.
Slide 15: This slide showcases Performance of our E-mail campaigns.
Slide 16: In this slide we have provided the data about the customers that can be derived from various social media along with various performance indicators and key takeaways
Slide 17: This slide showcases Analyzing our products market share.
Slide 18: This slide shows the analysis of the customer transaction and spending on the organization's products market share
Slide 19: This slide displays Table of Contents.
Slide 20: This slide provides a brief insight into the journey of your customer as it maps each stage of customer journey starting from awareness , acquisition , conversion retention and loyalty
Slide 21: This slide shows the 1st stage of the customer journey mapping , the provided table explains various channels through which the customer becomes aware about the and measure their results
Slide 22: In this slide the provided graph shows the various steps taken in customer acquisition phase along with the customer acquisition rate
Slide 23: In this slide we have provided you with a comparative graph that shows the conversion rate over a span of 2 years along with key activities that the organization is doing in order to increase their conversion rate
Slide 24: The following slide provides glimpse of a company's retention rate , average order value , their retention rate over the year along with various strategies they have used
Slide 25: The following slide provides glimpse of a company's retention rate , average order value , their retention rate over the year along with various strategies they have used
Slide 26: This slide displays Table of Contents
Slide 27: The pie chart in this slide shows the cumulation of the major complaints that the customers are facing along with the key take away that can be derived from the data
Slide 28: This slide displays Table of Contents.
Slide 29: This slide displays Demographics of our Customers.
Slide 30: The following Slide displays the ideal buyer persona of the organization along with their Demographics , background information other key information aspects
Slide 31: The following Slide displays the ideal buyer persona of the organization along with their Demographics , background information other key information aspects
Slide 32: In this slide we have shown the customers psychographic data based on their lifestyle, activates ,personality and values
Slide 33: In this slide we have shown the behavioral trends of the customer that may effect the company performance and have effect on sales of the organization
Slide 34: This slide shows Table of Contents.
Slide 35: The following slide provides with new segmentation strategy for the organization based on demographics psychographics geographic and behavioral aspects
Slide 36: The following slide shows the positioning strategy of the organization. The various brands and competitors along with the USP of the product are analyzed in this slide
Slide 37: This slide Describes and analyze the marketing communication channel that will be used by company
Slide 38: The following slide displays the multiple stages of brand launch strategy such as research, Strategic Branding Plan , Internal Branding, External Branding and Brand Audit along with the amount spent and execution date of each stage
Slide 39: This slide showcases Strategic Messaging Mapping
Slide 40: This slide shows Table of Contents.
Slide 41: The following slide show by how what margin will the new marketing plan will boost the company's sale in the upcoming year
Slide 42: The following slide show by how what margin will the new marketing plan will boost the company's sale in the upcoming year
Slide 43: The following graph displays the relationship between the cost incurred on customer acquisition and their life time value in the past 2 years along with forecasted years
Slide 44: This slide depicts Customer Lifetime value vs Acquisition cost.
Slide 45: This slide displays Table of Contents
Slide 46: The following slide shows the training that is required to implement the newly devised business development and marketing strategy
Slide 47: In this slide we have shown the complete schedule of training program that is required in the organization along with the time that each training phase will take
Slide 48: This slide displays Table of Contents.
Slide 49: This slide presents Risk assessment table. Use the table provided in this slide to show the magnitude of the risk associated with customer 360
Slide 50: This slide shows Mitigation plan for overcoming Risk. Use the table provided in this slide to show the magnitude of the risk associated with customer 360
Slide 51: Use this slide to Show your customer case, Enlist the solution of the challenges you faced
Slide 52: This slide shows Performance matrices for customer support.
Slide 53: This slide reminds about Coffee break.
Slide 54: This is Customer Churn Analysis Icons Slide.
Slide 55: This slide is titled as Additional Slides for moving forward.
Slide 56: This is About Us slide to showcase Company specifications.
Slide 57: This slide displays Our Mission, Vision and Goals.
Slide 58: This is Our Team slide with Names and Designations.
Slide 59: This slide shows Bar Chart for comparison of products.
Slide 60: This slide displays Area Chart.
Slide 61: This is Venn slide.
Slide 62: This slide represents Mind Map for showing entities.
Slide 63: This slide displays Puzzle
Slide 64: This is Thank You slide with Contact details.