Customer centric transformation strategy ppt infographic template
Create a happy customer base with the help of this professionally designed Customer Centric Transformation Strategy PPT Infographic Template. Guide your viewers on how they can consistently work on maintaining their customers' happiness. Get this template to depict the shift in marketing techniques and to illustrate customer centric transformation. The PowerPoint layout can be used by the corporate executives, the board of director members, and professionals in the sales business. Bring a much-needed change to your organization by making your colleagues familiar with the concept of customer centricity. It is mainly designed for managers and trainers involved in teaching customer executives. Educators and experts can also take its assistance to teach their audience about the subject in an extensive manner. You can also map the customer-centric culture, the measuring matrix, its core elements, and all the other crucial aspects that are associated with it using this PPT.
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Presenting Customer Centric Transformation Strategy PPT Infographic Template. Individualize the slide and give it a look you want. Easily change colors, text, fonts, and backgrounds. The slide is convertible in PDF or JPG formats. Customize the shape, size, or color of the icon. Its compatibility with Google Slides makes it available anywhere. This PPT slide is available both in standard screen size and widescreen size.
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Content of this Powerpoint Presentation
Description:
The image shows a PowerPoint slide titled "Customer-Centric Transformation Strategy." It's designed to showcase how a business can shift from a product-focused approach to a customer-centric one. The slide features two vertical tracks, with "Product" on the left and "Customer" on the right, separated by a series of gears, symbolizing the mechanics of the transformation process.
On the product side, the elements listed are:
1. Market & Profit Share
2. Sales Focus
3. Traditional Media
4. Transactional
5. Product-Driven R&D
These represent a traditional business model that prioritizes product and market share, using standard sales and marketing approaches.
On the customer side, the elements are:
1. Best Customer Share
2. Measurable & Actionable Insights
3. New Media
4. Long-term Relationship
5. Consumer Feedback-Driven Strategy
These elements emphasize the importance of understanding and valuing the customer, using data for actionable insights, leveraging new media channels for marketing, fostering long-term relationships, and integrating consumer feedback into the business strategy.
Use Cases:
Industries where this slide can be particularly relevant include:
1. Retail:
Use: To realign marketing strategies to focus on customer engagement.
Presenter: Marketing Director.
Audience: Marketing team, retail managers.
2. Technology:
Use: For product development that's aligned with user feedback.
Presenter: Chief Technology Officer.
Audience: Product development teams, and stakeholders.
3. Finance:
Use: Transitioning from transaction-based to relationship-based client services.
Presenter: Customer Relations Manager.
Audience: Financial advisors, client service representatives.
4. Healthcare:
Use: Shifting towards patient-centered care models.
Presenter: Healthcare Administrator.
Audience: Medical staff, healthcare providers.
5. Education:
Use: To focus on student experiences and outcomes.
Presenter: Academic Affairs Vice President.
Audience: Faculty, education policymakers.
6. Real Estate:
Use: Enhancing customer service and client retention strategies.
Presenter: Real Estate Broker.
Audience: Sales agents, real estate consultants.
7. Hospitality:
Use: Improving guest experiences through personalized services.
Presenter: General Manager.
Audience: Hotel staff, customer service teams.
Customer centric transformation strategy ppt infographic template with all 5 slides:
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