Need For Digital Transformation In Public Sector Training Ppt

Slide 1

This slide mentions the need for digital transformation in the public sector. Digital Transformation is required for transforming government transaction services, increasing efficiency and transparency, promoting smart government and smart cities, and meeting the needs of rapidly changing demographics. Such transformation helps in attracting new investors, bridging the digital divide. Its aim is also to lead to a data-driven government, better access to and management of information, enhancing citizen satisfaction and trust, balancing costs while optimizing efficiency, and improving and aligning processes.

Slide 2

This slide explains how public sector transformation helps the government enhance the quality of services and citizens' life. Digitalization of various government services like online billings, bookings, registrations, etc., helps improve the quality of public services, and cut costs.

Slide 3

This slide explains how public sector transformation helps increase the department's efficiency and promotes transparency. Digital transformation of the public sector significantly improves workflow efficiency by optimizing processes. Streamlining of the internal processes contributes to saving time and money. Access to huge data, digitally, promotes transparency in an organization fostering trust in government and improving the quality of services delivered.

Slide 4

This slide explains how public sector transformation helps promote the smart government and cities by enabling modern technology. The significant change in government departments has encouraged the public sector to use data and the latest technology to bring efficiency in operations, contribute to economic development, improve sustainability, and enhance the citizens' quality of life living and working in the city. The technological transformations must contribute to citizens' problems, offering them relevant solutions for the same.

Slide 5

This slide explains how public sector transformation contributes to meeting the needs of rapidly changing demographics. Demographic changes like changes in income levels, population rate, etc., can influence the growth rate of an economy, standard of living, productivity rate, savings and consumptions levels. To manage the rapidly changing tastes and preferences of the public, resulting from changing demographics, the public departments should reinvent their operations, focusing more on digital services rather than offline services.

Slide 6

This slide explains how public sector transformation helps in attracting new investors. It states that digital platforms create a highly engaging platform for the investors, encouraging them to align with the requirements of the public and simplify the processes. Investors prefer a department with simplified administrative procedures to make their work easy and efficient.

Slide 7

This slide explains how public sector transformation helps governments bridge the digital divide. Not every person has internet access, and the digital widens. This divide diminishes the quality of life and economic opportunity for those without access, making them feel aloof. Hence, the government should consider measures like developing e-government tools, ICT usage, etc., to bridge this divide.

Slide 8

This slide explains how public sector transformation helps promote data-driven processes and government.  It states that data interpretation and critical thinking are a base for better decision-making in the public departments and contribute to introducing new policies and strategies based on analytics and insights. Data-driven governance helps the public departments take scientific decisions with the backing of reliable data.

Slide 9

This slide explains how public sector transformation provides better access to public information and improves available data management. Digitalization of information and records has made the public processes more streamlined and quick. It has also enabled safe and secure access to information from any device or location, making it easy for the government to collaborate and interact. Public sector's technological advancements have changed the way to access and manage the information available. Handbooks, blogs, webpages are made available to the public for regular information access.

Slide 10

This slide explains how public sector transformation enhances citizen satisfaction and trust. It states that various elements of digital governance like security, protection of data, ease of services, personalized appointments, constant reviews and feedback, updated information, etc., helps in improving customer satisfaction and trust.

Slide 11

This slide explains how public sector transformation utilizes digital technology to balance the costs while maintaining efficiency in operations. Slicker and streamlined operations help balance costs, optimize operations, and increase productivity. Digitalization of processes can help in cost-cutting and encourages significant time saving with a focus on core objectives of delivering greater public satisfaction.

Slide 12

This slide explains how public sector transformation improves and aligns processes by digitalizing and making a few organizational changes. Transformation in public processes and redesigning services considering the public’s needs and expectations enhances the quality of public services and help save money and improve the public’s quality of life.