Major Challenges Faced By The Customer Service Team And How To Fix Them Edu Ppt
This PPT deck covers the customer care teams major challenges, such as not knowing the answer, improper tools, facing complaints, and talking to angry customers.
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Presenting Major challenges faced by the customer service team and how to fix them. This PPT presentation is thoroughly researched by the experts, and every slide consists of appropriate content. All slides are customizable. You can add or delete the content as per your need. Download this professionally designed business presentation, add your content, and present it with confidence.
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Content of this Powerpoint Presentation
Slide
2
This slide
covers the major challenges faced by the customer facing team such as Not
knowing the answer to a question and the solutions to fix the customer service
problems.
Slide
3
This slide
covers the major challenges faced by the customer facing team such as Talking
to Angry Customers and the solutions to fix the customer service problems.
Slide
4
This slide
covers the major challenges faced by the customer facing team such as
Transferring calls and the solutions to fix the customer service problems.
Slide
5
This slide
covers the major challenges faced by the customer facing team such as Absence
of the right tools and the solutions to fix the customer service problems.
Slide
6
This slide
covers the major challenges faced by the customer facing team such as Meeting
customer expectations and the solutions to fix the customer service problems.
Slide
7
This slide
covers the major challenges faced by the customer facing team such as Exceeding
customer expectations and the solutions to fix the customer service problems.
Slide
8
This slide
covers the major challenges faced by the customer facing team such as Crisis
Management and facing complaints and the solutions to fix the customer service
problems.
Slide
9
This slide
covers the major challenges faced by the customer facing team such as customer
service workflow not being in line with customer's journey. It also includes
the solutions to fix the customer service problems.
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