Activity And Case Study For Achieving Customer Service Excellence At MNC Bank Edu Ppt
This set of slides contains a case study to achieve customer service excellence at MNC bank. It consists of case context, problem to solve, and recommended solution.
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Presenting Activity and Case Study for Achieving Customer Service Excellence at MNC Bank. Our PowerPoint experts have included all the necessary templates, designs, icons, graphs, and other essential material. This deck is well crafted by extensive research. Slides consist of amazing visuals and appropriate content. These PPT slides can be instantly downloaded with just a click. Compatible with all screen types and monitors. Supports Google Slides. Premium Customer Support is available. Suitable for use by managers, employees, and organizations. These slides are easily customizable. You can edit the color, text, icon, and font size to suit your requirements.
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Content of this Powerpoint Presentation
Slide 1
This slide depicts a case study of a
multinational bank, highlighting the significance of excellent customer
service.
Slide 2
This slide contains the discussion question
for a multinational bank customer service case study.
Slide 3
This slide lists the post-diagnosis issues
for a multinational bank customer service case study.
Slide 4
This slide contains the discussion question
for a multinational bank customer service case study.
Instructor Note:
Split the participants into teams and make them brainstorm the action plan that
they will put in place to resolve address the problem. The next slide contains
the solution that the bank implemented. The solution will be different for
different organizations and should be taken as only indicative in nature
Slide 5
This slide depicts how the situation was
analyzed and the solutions that were provided to improve the customer service
experience.
Activity And Case Study For Achieving Customer Service Excellence At MNC Bank Edu Ppt with all 21 slides:
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