Crm Life Cycle Phases And Project Management Powerpoint Presentation Slides

Slide 1: This slide introduces CRM Life Cycle Phases and Project Management. State your company name and begin.
Slide 2: This slide showcases Agenda. You can add/ edit the agenda of your company.
Slide 3: This slide states the Importance of Customer Initiatives with the following points- Reduce costs, Leverage investments, Enhance products & services, Enhance executive decision making, Reach the customer, Participate in global village, Remain in business, Increase revenue, Optimize resources & minimize costs.
Slide 4: This slide presents Customer is the Focus framework with the following components- Customer, Strategy, People, Systems, Process, Structure.
Slide 5: This is Core vs Extended Customer Service graph slide. It shows Customer Expectation and Perceived Value with the following five parameters- Failing, Unsatisfactory, Satisfactory, Out Standing, Exceeds Expectations.
Slide 6: This slide showcases Customer Perceived Value with Total Customer Benefit and Total Customer Cost.
Slide 7: This slide presents Emphasis on Customer Transaction with text boxes.
Slide 8: This is Transaction Vs Relationship Marketing slide. Use it to compare these two aspects- TRANSACTION, RELATIONSHIP.
Slide 9: This slide shows reasons Why Customers Move Away in a pie chart/ graph form. These reasons are categorized as- Competition, Miscellaneous, New Associations, Perceived Indifference, Product Dissatisfaction.
Slide 10: This slide shows the Economics of Customer Retention with these three points- Cost of retaining current customer, Cost of acquiring new customer, Cost of retaining current customer.
Slide 11: This slide showcases CRM Model with the following stages- Interact & Deliver, Develop & Customer, Understand & Differentiate, Acquire & Retain.
Slide 12: This slide shows Customer Lifecycle Management with these four important points- Customer Retention And Referrals For New Customers, Customer Equity Leverage Through Cross Selling , And Up Selling, Customer Need Assessment And Acquisition, Customer Development Through Personalization And Customization,
Slide 13: This slide showcases the Stages of CRM listed as- Collecting Information, Storing Information, Accessing Information, Analyzing Customer Behavior, Marketing More Effectively, Enhancing The Customer Experience.
Slide 14: This slide states CRM Components with its Various System. These include- Customer Sales, Customer Marketing, Customer Field Service, Customer Service, Customer Analysis & Reporting.
Slide 15: This slide showcases the Process of E-CRM in a circular form with arrow imagery.
Slide 16: This slide showcases the CRM Process with the following ten aspects to consider- Close Order Process, Define Expectations, Deliver on Expectations, Support, Negotiate, Marketing, Prospecting Web, Qualify, Design Engineer, Specify, Propose Quote, Collections Receivables.
Slide 17: This slide shows the steps of Basic CRM and Enhanced CRM- Service Delivery, Order, Quote, Meet, Repurchase, Support, Lead, Prospect, Quality,
Slide 18: This slide shows CRM Capabilities with respect to- Marketing, Support, Orders, Sales.
Slide 19: This slide presents a five level CRM Dashboard (Pipeline by Sales Stage) with the following levels- Blank, Quality, Develop, Propose, Close.
Slide 20: This slide displays CRM Dashboard stating a comparison between Actual and Target Revenue
Slide 21: This is a Coffee break slide. You can change the slide content as per need.
Slide 22: This slide showcases CRM Dashboard (Opportunity by Rating) in a graphical form.
Slide 23: This slide shows CRM Dashboard (Current Lead Status) in a bar graph/ chart form.
Slide 24: This is CRM Dashboard (Leads by Source) slide showing- Advertisement, Email Campaign, Exhibition, Online Site.
Slide 25: This slide shows CRM Dashboard (Deals by Expected Close Date) in a bar chart/ graph form.
Slide 26: This slide showcases CRM Dashboard (Lead Acquisition & Deal Acquisition). Use it to state Lead Acquisition and Deal Acquisition.
Slide 27: This slide showcases CRM Dashboard (Top Customers) in a bar chart/ graph image form. Use it to state your Top Customers.
Slide 28: This slide shows CRM Dashboard Template in charts and graphs.
Slide 29: This slide displays CRM Dashboard (KPIs) in charts and graphs. Use it to show- Active Subscribers, Revenue, Acquisition.
Slide 30: This slide showcases CRM (Sales Rep Dashboard) in charts and graphs.
Slide 31: This is CRM Dashboard (Project Management) slide showing- Project Types, Project Size.
Slide 32: This slide shows CRM Dashboard (Sales Dashboard Template) in charts and graphs.
Slide 33: This slide shows CRM Dashboard (This Year Sales Vs. Last Year Sales).
Slide 34: This slide showcases CRM (Marketing Dashboard). Use it to graphically present- Leads This Week (Query) Target (50), Leads Per Week.
Slide 35: This slide displays CRM Dashboard (Intranet Dashboard) in charts and graphs.
Slide 36: This slide is titled Bar Graph.
Slide 37: This is a Stacked Column graph slide to show product/ entity comparison, specifications etc.
Slide 38: This is a Stacked Line Chart slide to show product/ entity comparison, specifications etc.
Slide 39: This is a Pie Chart slide to show product/ entity comparison, specifications etc.
Slide 40: This is a Stacked Line Chart slide to show product/ entity comparison, specifications etc.
Slide 41: Area Chart
Slide 42: This slide showcases Bar Chart. Compare the products with this.
Slide 43: This is a Scatter Bubble Chart slide to show product/ entity comparison, specifications etc.
Slide 44: This is a Combo Chart slide to show information, comparison specifications etc.
Slide 45: This is a Radar Chart slide to show product/ entity comparison, specifications etc.
Slide 46: This slide is titled Additional Slides to move forward. You can change the slide content as per need.
Slide 47: This slide showcases Our Mission. Show your company mission and goals here.
Slide 48: This is Meet Our Team slide with name, designation and image boxes.
Slide 49: This is an About Us slide. State team/ company specifications here.
Slide 50: This slide showcases Comparison of two entities in male female chart imagery form.
Slide 51: This is a Financial score slide. State financial aspects, information etc. here.
Slide 52: This is a Quotes slide to convey company/ organization message, beliefs etc. You may change the slide content as per need.
Slide 53: This is a Dashboard slide to show information in percentages etc.
Slide 54: This is a Location slide to show global growth, presence etc. on a world map image.
Slide 55: This slide presents a Timeline to show growth, milestones etc.
Slide 56: This slide also presents a Timeline to show growth, milestones etc.
Slide 57: This slide displays Post It Notes to mark events, important information etc.
Slide 58: This is a Newspaper slide to highlight something or add memorabilia.
Slide 59: This is a Puzzle pieces image slide to show information, specifications etc.
Slide 60: This is a Target slide. State targets, etc. here.
Slide 61: This is a Circular image slide. State specifications, information here.
Slide 62: This is a Venn diagram image slide to show information, specifications etc.
Slide 63: This is a LEGO slide with text boxes to show information.
Slide 64: This is a Matrix slide to show information, specifications etc.
Slide 65: This is a Mind Map image slide to show behavioral segmentation, information or anything relative.
Slide 66: This is a Hierarchy slide to show information, organization structural specifications etc.
Slide 67: This is a Bulb & Idea image slide to show ideas, innovative information etc.
Slide 68: This is a Magnifying Glass image slide to show information, specifications etc.
Slide 69: This is a Funnel image slide to show information, funneling aspects, specifications etc.
Slide 70: This is a Thank You image slide with Address, Email and Contact number.