Multiple Barriers In Communication With Activities Training Ppt

Slide 1

The slide lists down the major barriers in business communication such as physical barriers, cultural barriers, language barriers, perceptual barriers, interpersonal barriers, gender barriers and emotional barriers.

Slide 2

This slide depicts that any physical element or factor that acts as a distraction to obstruct the flow of communication is a physical barrier in communication.

Instructor’s Notes:

Some of the most significant physical barriers in an organization are as follows:

• Inadequate lighting
• Noise in the background
• Closed Doors
• Geographical distances between message sender and receiver

Types of Physical Barrier in Communication

• Noise: The most common physical barriers to listening is noise. Noise impedes the flow of messages, causes them to be inaccurate or unclear, and leads to misinterpretations. Environmental noise, technological noise, and written noise are all examples of noise. A message that is poorly written or printed is an example of written noise
• Excessive Information: Communication can suffer when the amount of information is too large for a person to store or process. The sender may have a lot of information to share but no way to process it. The inability to send or receive large amounts of printed data is a physical barrier
• Distortion: A distorted message is one that has been misrepresented or misinterpreted. It happens when the meaning of a message is lost in translation or during decoding

Slide 3

This slide depicts the information regarding cultural barrier. It occurs when people are unaware of cultural differences.

Slide 4

This slide covers the information regarding language barrier. It occurs when people speaking different languages cannot communicate.

Instructor’s Notes:

Types of language barriers

• Language difference: It occurs when a person interacts with someone who speaks a different native language
• Dialects and accents: It occur when two people share the same language but speak it differently
• Lack of clear speech: It occurs when people speak too softly or too quickly. In either case, it is unclear what they are saying
• Technical terms or jargon: It occurs when someone communicates using highly technical and subject-specific terms
• Word choice: It occurs when someone uses words with two meanings or says something sarcastically that the listener may misinterpret

Slide 5

This slide covers the information regarding perceptual barrier. These are mental roadblocks caused by internal biases we have about people or events around us.

Instructor’s Notes:

Types of perceptual barriers

• Selective perception - It entails paying attention to information that supports your ideas while ignoring the rest
• Stereotypes - A stereotype is an oversimplified mental picture associated with a specific group (e.g., women are emotional and fat people are jolly)
• Halo effect - In organizations, the halo effect occurs when managers provide overly favorable evaluations of employees based on isolated successes
• Projection - The tendency to attribute one's own beliefs, feelings, tendencies, motives, or needs to other people 
• Expectations - An expectation is the tendency to find what one expects to find in a situation or a person. Our expectations greatly influence how we perceive the world around us

Slide 6

This slide covers the information regarding interpersonal barriers, and it is most challenging to overcome because they are based mainly on personality.

Slide 7

This slide covers the information regarding Gender Barriers in Communication. These are barriers that arise due to the different ways in genders communicate.

Slide 8

This slide depicts the information regarding emotional barriers, which is a mental limitation to communicate your thoughts and feelings openly.

Instructor’s note: Types of emotional Barrier

• Anger - Anger is an emotional barrier to communication that affects how your brain processes information. A person is less likely to be logical in discussions because of anger. Moreover, a person is less likely to contribute constructively to problem-solving and more likely to oppose other people's ideas
• Pride - It is an emotional barrier to communication that hinders healthy communication in a variety of ways. Pride as an emotion implies that you are proud of what you say and do. This means that you talk more than you listen 
• Anxiety - It is another emotional barrier to effective communication, and it can harm communication skills and effectiveness. People won't concentrate on what others are saying because they will be preoccupied with what they want to say. Furthermore, anxiety may cause them to avoid social situations, even in a professional setting      

Slide 9

This slide depicts an activity that the trainees can perform during their training session that will allow participants to develop empathy and better understanding among colleagues.

Instructor’s Notes:

• The activity allows all participants to develop empathy and improve the understanding of their colleagues' or group members' reactions
• Each member must portray the emotion in a specific amount of time, perhaps a minute or two
• Acting opportunity should be shared equally between the two teams

Slide 10

This slide showcases an activity that the trainees can perform during their training session to identify the type of communication barrier.