Barriers In Business Communication Training Module On Business Communication Edu Ppt
This PowerPoint training deck in-depth covers the concept of Barriers in Communication. It includes slides containing examples and measures to overcome physical, cultural, language, perceptual, interpersonal, gender, and emotional barriers at the workplace for better communication. The PPT module also contains key takeaways, discussion questions, MCQs, and memes to make the training session interactive. Further, it includes additional slides on about us, vision, mission, goal, 30-60-90 days plan, timeline, roadmap, training completion certificate, energizer activities, detailed client proposal, and training assessment form.
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Presenting Training Module on Barriers in Business Communication. This presentation deck contains 86 well-researched and uniquely designed slides. These slides are 100 percent made in PowerPoint and are compatible with all screen types and monitors. They also support Google Slides. Premium Customer Support available. Suitable for use by managers, employees, and organizations. These slides are easily customizable. You can edit the color, text, icon, and font size to suit your requirements.
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Content of this Powerpoint Presentation
Slide 4
The slide lists down the major barriers in business
communication such as physical barriers, cultural barriers, language barriers,
perceptual barriers, interpersonal barriers, gender barriers and emotional
barriers.
Slide 6
This slide depicts that any physical element or factor
that acts as a distraction to obstruct the flow of communication is a physical
barrier in communication.
Instructor’s Notes:
Some of the most significant physical
barriers in an organization are as follows:
·
Inadequate lighting
·
Noise in the background
·
Closed Doors
·
Geographical distances between message
sender and receiver
Types of Physical Barrier in Communication
·
Noise: The
most common physical barriers to listening is noise. Noise impedes the flow of
messages, causes them to be inaccurate or unclear, and leads to
misinterpretations. Environmental noise, technological noise, and written noise
are all examples of noise. A message that is poorly written or printed is an
example of written noise
·
Excessive Information: Communication
can suffer when the amount of information is too large for a person to store or
process. The sender may have a lot of information to share but no way to
process it. The inability to send or receive large amounts of printed data is a
physical barrier
·
Distortion: A
distorted message is one that has been misrepresented or misinterpreted. It
happens when the meaning of a message is lost in translation or during decoding
Slide 8
This slide depicts the information regarding cultural
barrier. It occurs when people are unaware of cultural differences.
Slide 10
This slide covers the information regarding language
barrier. It occurs when people speaking different languages cannot communicate.
Instructor’s Notes:
Types of language barriers
·
Language difference: It
occurs when a person interacts with someone who speaks a different native
language
·
Dialects and accents: It
occur when two people share the same language but speak it differently
·
Lack of clear speech: It
occurs when people speak too softly or too quickly. In either case, it is
unclear what they are saying
·
Technical terms or jargon: It
occurs when someone communicates using highly technical and subject-specific
terms
·
Word choice: It
occurs when someone uses words with two meanings or says something
sarcastically that the listener may misinterpret
Slide 12
This slide covers the information regarding perceptual
barrier. These are mental roadblocks caused by internal biases we have about
people or events around us.
Instructor’s Notes:
Types of perceptual barriers
·
Selective perception - It
entails paying attention to information that supports your ideas while ignoring
the rest
·
Stereotypes - A
stereotype is an oversimplified mental picture associated with a specific group
(e.g., women are emotional and fat people are jolly)
·
Halo effect - In
organizations, the halo effect occurs when managers provide overly favorable
evaluations of employees based on isolated successes
·
Projection - The
tendency to attribute one's own beliefs, feelings, tendencies, motives, or
needs to other people
·
Expectations - An
expectation is the tendency to find what one expects to find in a situation or
a person. Our expectations greatly influence how we perceive the world around
us
Slide 14
This slide covers the information regarding
interpersonal barriers, and it is most challenging to overcome because they are
based mainly on personality.
Slide 16
This slide covers the information regarding Gender
Barriers in Communication. These are barriers that arise due to the different
ways in genders communicate.
Slide 18
This slide depicts the information regarding emotional
barriers, which is a mental limitation to communicate your thoughts and
feelings openly.
Instructor’s note: Types of emotional Barrier
·
Anger - Anger
is an emotional barrier to communication that affects how your brain processes
information. A person is less likely to be logical in discussions because of
anger. Moreover, a person is less likely to contribute constructively to problem-solving
and more likely to oppose other people's ideas
·
Pride - It
is an emotional barrier to communication that hinders healthy communication in
a variety of ways. Pride as an emotion implies that you are proud of what you
say and do. This means that you talk more than you listen
·
Anxiety - It
is another emotional barrier to effective communication, and it can harm
communication skills and effectiveness. People won't concentrate on what others
are saying because they will be preoccupied with what they want to say.
Furthermore, anxiety may cause them to avoid social situations, even in a
professional setting
Slide 19
This slide depicts an activity that the trainees can
perform during their training session that will allow participants to develop
empathy and better understanding among colleagues.
Instructor’s Notes:
·
The activity allows all participants to
develop empathy and improve the understanding of their colleagues' or group
members' reactions
·
Each member must portray the emotion in a
specific amount of time, perhaps a minute or two
·
Acting opportunity should be shared equally
between the two teams
Slide 20
This slide showcases an activity that the trainees can
perform during their training session to identify the type of communication
barrier.
Slide 22
The purpose of this slide is to showcase the summary of
barriers in communication training session.
Slide 41 to 52
These slides depict energizer activities to engage the
audience of the training session.
Slide 55
The above slide displays the activity for the team
members found less energetic and enthusiastic. It will ensure an increase in
energy levels and the productivity of employees at the workplace.
Instructor's Notes:
·
Multiple chairs are to be adjusted in the
empty and spacious room in a random order
·
The chairs should be put in a manner that
every chair points in a different direction and all the chairs are occupied
Now,
·
Ask for a volunteer from the batch. (Batch
may include a maximum of 15 people for a regular size room)
·
The volunteer is supposed to walk slowly
and approach his/her empty chair and sit down. If the chair is already
occupied, then he/she is expected to occupy the other/next alternative empty
chair available
·
All other members will try to stop the
person from approaching the relevant chair
Strategy Formulation:
·
Multiple teams can be made to conduct the
activity
·
Each team can be allotted 2 minutes for
planning
·
Each round is to be reviewed for the
outcomes achieved from the activity
·
Each team should have a different
volunteer, preferably the person with the lowest energy levels from the batch
·
The volunteer should move cautiously so as
to not bump into any of the props or persons in the room
Activity Review/Outcomes:
·
How did the activity influence the teamwork
and engagement skills of all the participants?
·
How was the experience while planning and
working with 15-20 members at a time?
·
Was everybody clear about the purpose and
conduct of the respective activity?
·
Did you observe any flaws that you wish to
improve? Or any other instructions you want to include to make the activity
conduct easier?
Slide 57
This slide highlights the cover letter for the training
proposal. It includes details regarding what the company providing corporate
training can accomplish for the client.
Slide 60
The purpose of this slide is to showcase the multiple
types of courses offered by the training company.
Slide 62
This slide indicates the major deliverables that the
corporate training firm will provide to the client. The key deliverables
highlighted are session plans, PowerPoint deck, evaluation material, and
training handouts.
Slide 64
This slide represents the multiple additional services
offered by the training firm to the client, such as webinars, planning
journals, and e-learning design solutions.
Slide 66
This slide tabulates the major deliverables offered by
the training company to the client along with their associated costs.
Slide 67
The purpose of this slide is to highlight the multiple
additional services offered by the training firm along with their cost details.
Slide 69
This slide provides an overview of the corporate
training firm's vision and mission statements, core values, and key clients.
Slide 71
This slide highlights the major awards and recognition
won by the training firm for their exceptional service to clients.
Slide 73
The slide provides information regarding the team
members that would be providing the training services to the client. It
includes details of the trainer and their respective designations
Slide 74
The slide provides information regarding the team
members that would be providing the training services to the client. It
includes details of the employees names and their respective designations.
Slide 76
This slide provides information pertaining to
testimonials given by satisfied clients of the training firm.
Slide 77
This slide highlights the testimonials from multiple
satisfied clients of the training firm providing information regarding
congratulatory messages, client name, and company details.
Slide 79
This slide showcases the case study for the training
proposal. It includes information regarding the problem faced by the client and
solutions offered by the training firm. It also covers details of the results
and client testimonial.
Slide 81
This slide provides information regarding the contract
terms and conditions of the training proposal. It also includes details of
deliverables that the training company will provide to the client.
Slide 83
The purpose of this slide is to provide the contact
information of the corporate training firm. It includes the firm’s official
address, contact number, and email address.
Slide 84
This slide highlights the training evaluation form for
instructor assessment. It also includes sections to fill details of training
information and attendee details.
Slide 85
This slide showcases the questions for the assessment
of the training content by the attendees.
Slide 86
The slide indicates the evaluation form for course
assessment. It also includes questions pertaining to the future actions of the
attendees.
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