Call Handling And Management Best Practices
The following slide highlights best practices for call handling and management to resolve customer issues and enhance business experience. It includes practices such as skill based routing, first call resolution, confident handling and persona communication style.
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The following slide highlights best practices for call handling and management to resolve customer issues and enhance business experience. It includes practices such as skill based routing, first call resolution, confident handling and persona communication style. Presenting our well structured Call Handling And Management Best Practices. The topics discussed in this slide are Management, Complaint Handling, Persona Communication Style . This is an instantly available PowerPoint presentation that can be edited conveniently. Download it right away and captivate your audience.
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