Call Center Training Management Dashboard
The following slide presents a dashboard for tracking and managing call center agents performance to provide effective training. It includes key components like total calls, average answer speed, abandon rate, average call per minute, overall satisfaction score, SLA limits, etc.
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The following slide presents a dashboard for tracking and managing call center agents performance to provide effective training. It includes key components like total calls, average answer speed, abandon rate, average call per minute, overall satisfaction score, SLA limits, etc. Presenting our well structured Call Center Training Management Dashboard. The topics discussed in this slide are Department, Agreements Limits, Service. This is an instantly available PowerPoint presentation that can be edited conveniently. Download it right away and captivate your audience.
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