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69449487 style hierarchy flowchart 4 piece powerpoint presentation diagram infographic slide

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Presenting service quality gap analysis ppt infographic template. This is a four stage process. The stages in this process are customer, gap, provider, expected service, perceived service, service delivery, translation of perceptions into service quality specifications, management perceptions of consumer expectations, world of mouth personal needs post experience, external communication to customers.

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  1. 100%

    by Harry Williams

    Use of icon with content is very relateable, informative and appealing.
  2. 80%

    by Dallas Medina

    Easily Understandable slides.

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