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Measure the effectiveness of a call center to provide excellent customer service with our call center KPI dashboard showing first call resolution response time. This presentation slide of call center metrics has been designed by our professional team members and will help you measure the metrics such as customer experience, churn rate, call quality, channel mix and first contact resolution rate. Our PPT layout of first call resolution dashboard for contact center allows managers to make informed strategic choices by analyzing KPI's to boost customer satisfaction levels and to reduce call waiting time. Our contact center operations PowerPoint presentation can be used to display how the customers feel about your business, if they like to contact support, and how often they’re able to reach resolution in their first call. This call center key performance indicator slideshow will help you to track metrics so that you will be able to grow and develop your call center operations on a consistent basis to gain an important edge on the competition. Highlight fraudulent acts with our Call Center Kpi Dashboard Showing First Call Resolution Response Time. Enlighten folks on how they can be cheated.