Building Trust And Confidence With Prospects To Boost Sales Training Ppt

Slide 1

This slide depicts the tricks experts use to gain prospects’ trust. The tricks are: Research on prospects and stakeholders, recognize prospect's needs and objectives, demonstrate understanding of the prospect’s business, schedule a meeting early on, provide an honest response to prospect's questions, share previous customer experiences, recognize the prospect's previous negative experiences, and show consideration for the prospect's time.

Slide 2

This slide explains a trick which is to research on prospects and stakeholders that a salesperson can use to gain the trust of prospects. It highlights that prospects are cautious of salespeople who treat them as numbers on a list. It also states that the sales rep should learn as much as possible about the stakeholders with whom they will be speaking, their job description, and their primary responsibilities. Enquire about the stakeholder's personality, decision-making style, and communication preferences.

Slide 3

This slide explains how recognizing prospect’s needs and objectives can help gain the trust of prospects. It highlights that a sales rep must examine their pitch through the prospect's requirements and objectives. If the prospect's needs differ from what you expected, you should be able to adjust your pitch. 

Slide 4

This slide explains demonstrating your understanding of the prospect’s business as a tip to gain their trust. It highlights that to establish trust, a sales rep should enter into initial conversations with a good understanding of the prospect's business history. 

Slide 5

This slide explains how to gain clients’ trust by scheduling a meeting early on. It highlights that a sales representative should schedule a meeting with their prospects as soon as possible in the process. It also mentions that Body language also plays an important role in establishing trust, so a sales rep must have a firm handshake, eye contact, and trustworthy body language with their prospects.

Slide 6

This slide explains how to respond honestly to a prospects’ question to gain their trust. It highlights the importance of open and honest communication in building trust and credibility with current and prospective customers. It also states that failing to meet your client's expectations and queries means losing a repeat sale, which is more profitable than acquiring new customers.

Slide 7

This slide explains how sharing stories about previous customer experiences can help you gain the trust of prospects. It emphasizes how a sales representative can demonstrate social proof in conversations with prospects by telling stories. It also mentions the importance of telling an engaging story and discussing how your product solved a customer's problem to gain prospects' trust.

Slide 8

This slide explains how recognizing prospect’s previous negative experiences can help gain their trust. It highlights that your prospect may have had negative experiences with your business, which has impacted their ability to trust you. Instead of attempting to ignore this obstacle, the sales rep must acknowledge it and enquire as much as they can about the prospect's negative experiences.

Slide 9

This slide explains how showing consideration for the prospects' time can help gain their trust, and it highlights that details can make or break trust. As a result, a salesperson should always arrive on time (or early) for appointments and be grateful for the prospects' time.