BPO Channel Strategy For Customer Complaints Call Centre Process Improvement
This slide highlights the right channel strategy to solve customer queries related to sales, servicing, information, complaint and fault which includes different channels voice calls, video chat, live chat, IVR and FAQ.
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This slide highlights the right channel strategy to solve customer queries related to sales, servicing, information, complaint and fault which includes different channels voice calls, video chat, live chat, IVR and FAQ. Present the topic in a bit more detail with this BPO Channel Strategy For Customer Complaints Call Centre Process Improvement. Use it as a tool for discussion and navigation on Sales, Serving, Information. This template is free to edit as deemed fit for your organization. Therefore download it now.
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