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Average customer queue time customer churn in a bpo company case competition

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This slide shows a graph of increase in Average Customer Queue Time in IBN Outsourcing Company for past 5 years. Additionally, this slide provides information on some reasons High Response Time, Insufficient Knowledge with the Agent, Inability in Prioritizing Customer Requests etc. of increased customer queue time from 2017 to 2021. Present the topic in a bit more detail with this Average Customer Queue Time Customer Churn In A BPO Company Case Competition. Use it as a tool for discussion and navigation on Customer, Average, Response Time, Prioritizing, Knowledge. This template is free to edit as deemed fit for your organization. Therefore download it now.

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