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Agent Metrics Scorecard For Call Center Quality Assurance

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This slide showcases agent metrics scorecard that can help managers and team leaders to evaluate the performance and quality metrics of call centre agents. Its key components are data, calculations and score. Introducing our Agent Metrics Scorecard For Call Center Quality Assurance set of slides. The topics discussed in these slides are Agent Metrics Scorecard For Call Center Quality Assurance. This is an immediately available PowerPoint presentation that can be conveniently customized. Download it and convince your audience.

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