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Presenting Crm Vendor Evaluation Matrix PPT Background template. You can quickly download and easily adapt the slide into JPEG and PDF document. The presentation allows both standard and widescreen display view without any quality deterioration. Availability customizes the design with trade name, image, icon and picture. High quality PowerPoint template comes with amendment options as color, text and font and other elements can be amended. Presentation slide is accessible with different nodes and stages and can be merged with Google Slides.

Content of this Powerpoint Presentation

Description:

The image shows a PowerPoint slide titled "CRM Vendor Evaluation Matrix PPT Background." It's designed to evaluate CRM (Customer Relationship Management) software based on various technical requirements. There are rows labeled with technical features such as "User & Group Security Settings," "PDA-online Access," "PDA-offline Access," "PDA-remote Synchronization," and "Supports Windows 200 O/S." Each feature is categorized as either "Must Have" or "Nice to Have."

The matrix includes three columns corresponding to different CRM vendors, each rated on a scale from 1 to 3 for how well they meet the listed requirements, with 1 being the best score. At the bottom of the matrix, there's a total score for each vendor, providing a quick comparative overview.

Use Cases:

This type of matrix is a common tool used in the following industries for vendor selection and comparative analysis:

1. Retail:

Use: Selecting a CRM for customer data management and marketing.

Presenter: IT Manager

Audience: Executive team, marketing department

2. Banking:

Use: Evaluating CRM software for client relationship management and sales tracking.

Presenter: Chief Technology Officer

Audience: Bank executives, IT department

3. Healthcare:

Use: Comparing CRM systems for patient engagement and care coordination.

Presenter: Health Informatics Specialist

Audience: Administrative leaders, clinical staff

4. Real Estate:

Use: Choosing a CRM for tracking client interactions and property listings.

Presenter: Operations Director

Audience: Real estate agents, sales teams

5. Hospitality:

Use: Assessing CRMs for managing guest relations and loyalty programs.

Presenter: Customer Service Manager

Audience: Hotel management, front desk supervisors

6. Education:

Use: Determining the best CRM for managing student and alumni relations.

Presenter: Director of Admissions

Audience: Admissions staff, institutional advancement

7. Telecommunications:

Use: Selecting a CRM for handling customer service requests and maintaining service records.

Presenter: Customer Operations Manager

Audience: Support team, customer service reps

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  1. 100%

    by Miller Rogers

    Attractive design and informative presentation.
  2. 80%

    by Dominick Pierce

    Use of different colors is good. It's simple and attractive.

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